What does Hand in Hand Family Services do?

Hand In Hand Family Services is a 501(c)(3) not-for-profit human services agency that provides exceptionally personalized services to individuals with developmental disabilities and their families through OPWDD and Medicaid.

What is OPWDD?

The New York State Office for People With Developmental Disabilities, often referred to as the OPWDD, services New Yorkers with developmental disabilities. This includes servicing individuals diagnosed with intellectual disabilities, cerebral palsy, Down syndrome, autism spectrum disorders, and other neurological impairments. OPWDD provides services through a network of nonprofit service providing agencies, like Hand in Hand.

Supports and services include Medicaid funded long-term care services. Common examples of these are community and day habilitation, family support services, clinical services, and residential supports and services.

For more information, check out OPWDD's website.

What are waiver services?

Waiver means that Medicaid waives the income eligibility of their coverage and uses the individual’s disability as eligibility instead.

What services are included in the waiver program?

Waiver services include, but are not limited to, community habilitation, respite, reimbursement, and fiscal intermediary.

What makes my child eligible for OPWDD services?

OPWDD services people with developmental disabilities. In order to determine eligibility, Hand in Hand can apply on your behalf by submitting the required evaluations done by someone with the proper licensing.

Does my child need Medicaid in order to receive services?

Yes, all services are covered by Medicaid. If your child does not currently have Medicaid, we may be able to help you apply!

Can we keep our private insurance once we are approved for Medicaid?

Yes, almost all insurances allow dual coverage with Medicaid.

How long is your waiting list?

Current availability of services varies based on location, primary language, and time frame.

What languages do your case managers speak?

English, Russian, Hebrew, Spanish, and Yiddish.

This sounds great! I could really benefit from this program! How do I sign up?

Call us at 718-336-6073 or contact us here.

I’d like to apply for a job. How do I apply?

Call us at 718-336-6073 or contact us here.